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Modernizing the mobile banking experience for Buy Way customers

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Client

Buy Way

Expertises

UX/UI Design

Mobile development

Security & compliance (PSD2, 3D Secure)

Testing & user validation

Buy Way is a leading financing solutions provider in Belgium and Luxembourg. The company wanted to launch a new mobile banking app that matched its refreshed brand identity. However, a new look was not enough: the app also had to make everyday financial management simpler and more intuitive for users.

 

So the challenge combined a full UX and UI rethink with a strategic review of how the app would be delivered. At the same time, the new experience had to stay coherent, reliable and true to Buy Way’s values, while supporting a rich set of features.

Buyway mobile banking app mockup on an iphone

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Overview

Therefore, Tapptic delivered the end-to-end development of a mobile banking app built around clarity, security and user confidence.

 

Our main goal was to develop a product that would be focused around the user, ensuring the best possible experience.

 

Complete financial management: first of all, users can check their transaction history, card details and refund guidance. In addition, they can handle everyday banking tasks such as transfers and micro-credit services.

 

Built-in security and compliance: above all, the app follows PSD2 standards. For example, 3D Secure validations happen in the app, so online purchases are safer.

 

User-centric iteration: we tested each screen carefully and refined it with the Buy Way team. Finally, we validated every flow together before release.

 

Result: overall, a modern, on-brand app that makes financial management easier for customers. As a result, it also strengthens Buy Way’s image of reliability and innovation.

Customer using an app on a phone
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