{"id":12425,"date":"2026-08-14T11:16:11","date_gmt":"2026-08-14T11:16:11","guid":{"rendered":"https:\/\/www.tapptic.com\/case-studies\/audit-mobile-de-lapplication-et-feuille-de-route-strategique-pour-stib-mivb\/"},"modified":"2026-09-01T14:43:38","modified_gmt":"2026-09-01T14:43:38","slug":"audit-mobile-de-lapplication-et-feuille-de-route-strategique-pour-stib-mivb","status":"publish","type":"case_study","link":"https:\/\/www.tapptic.com\/fr\/case-studies\/audit-mobile-de-lapplication-et-feuille-de-route-strategique-pour-stib-mivb\/","title":{"rendered":"Audit mobile de l\u2019application et feuille de route strat\u00e9gique pour STIB-MIVB"},"content":{"rendered":"\t\t
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Audit de l\u2019application mobile et feuille de route strat\u00e9gique <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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pour la STIB-MIVB<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Client<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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STIB-MIVB<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Expertises<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Audit d’application mobile<\/p>

Strat\u00e9gie en mati\u00e8re de produits et de technologies<\/p>

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Le plus grand r\u00e9seau de transports urbains de Belgique s’appuie sur deux applications mobiles. \u00c0 elles deux, elles comptent pr\u00e8s de 400 000 utilisateurs actifs par mois : planification d’itin\u00e9raires, alertes en temps r\u00e9el, achat de titres de transport et gestion de la carte MOBIB, la carte \u00e0 puce sans contact belge destin\u00e9e aux transports publics. <\/span><\/p>

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Lorsque la STIB-MIVB a command\u00e9 un audit ind\u00e9pendant de ses applications mobiles sur les deux plateformes, l’objectif \u00e9tait clair : \u00e9tablir une base solide et fond\u00e9e sur des donn\u00e9es concr\u00e8tes pour les futures d\u00e9cisions d’investissement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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01<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Aper\u00e7u<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Le d\u00e9fi : transformer la complexit\u00e9 en clart\u00e9<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Les deux plateformes avaient \u00e9volu\u00e9 au fil des ann\u00e9es de d\u00e9veloppement : changements d’\u00e9quipes, r\u00e9orientation des priorit\u00e9s, exigences croissantes en mati\u00e8re d’int\u00e9gration. La STIB-MIVB avait besoin d’un regard ind\u00e9pendant pour faire le point sur l’\u00e9tat d’avancement de chaque plateforme et d\u00e9terminer quelles options r\u00e9alistes s’offraient r\u00e9ellement pour leur \u00e9volution. <\/span><\/p>

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Nous avons men\u00e9 un audit simultan\u00e9 des applications mobiles iOS et Android, en appliquant une m\u00e9thodologie coh\u00e9rente pour les deux plateformes. <\/span>Cette \u00e9valuation s’est appuy\u00e9e sur une exp\u00e9rience directe. Tapptic a d\u00e9velopp\u00e9 des applications mobiles pour des op\u00e9rateurs de transport, notamment TEC<\/a> et Brussels Airlines. Ce contexte a influenc\u00e9 l’analyse au-del\u00e0 du code lui-m\u00eame. <\/p>

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L’audit a port\u00e9 sur les deux plateformes dans le cadre de six domaines d’\u00e9valuation distincts, chacun ayant fait l’objet d’une notation ind\u00e9pendante et \u00e9tant associ\u00e9 \u00e0 des conclusions sp\u00e9cifiques ainsi qu’\u00e0 des estimations des efforts \u00e0 fournir : <\/span>architecture logicielle, qualit\u00e9 du code, s\u00e9curit\u00e9 et r\u00e9silience, couverture des tests, performances et documentation<\/b>. <\/span> <\/p>

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Les r\u00e9sultats ont \u00e9t\u00e9 class\u00e9s par niveau de gravit\u00e9, chaque point \u00e9tant assorti d’une estimation de l’effort requis. Ensemble, ils ont permis d’\u00e9laborer une feuille de route des am\u00e9liorations class\u00e9es par ordre de priorit\u00e9, couvrant les deux plateformes. <\/span><\/p>

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Par ailleurs, cette mission a donn\u00e9 lieu \u00e0 des recommandations en mati\u00e8re de gouvernance et de m\u00e9thodologie. Celles-ci ont permis \u00e0 la STIB-MIVB d\u2019identifier non seulement les points \u00e0 am\u00e9liorer, mais aussi la mani\u00e8re d\u2019organiser ses futures pratiques de d\u00e9veloppement et d\u2019\u00e9valuation. <\/span><\/p>

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02<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Trois voies pour la prochaine \u00e9tape de l’\u00e9volution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Tapptic a d\u00e9fini trois pistes d’action. Chacune d’entre elles a \u00e9t\u00e9 \u00e9valu\u00e9e en fonction de l’effort requis, des risques et de son impact sur le d\u00e9veloppement \u00e0 long terme. <\/span><\/p>

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01 \u2014 CONTINUER<\/b><\/b>S\u2019appuyer sur l\u2019architecture et le mod\u00e8le de d\u00e9veloppement actuels, en apportant des am\u00e9liorations cibl\u00e9es l\u00e0 o\u00f9 elles sont le plus n\u00e9cessaires. Il s\u2019agit du niveau d\u2019intervention imm\u00e9diat le plus bas. Toutefois, \u00e0 mesure que la port\u00e9e du produit s\u2019\u00e9largit, les contraintes de d\u00e9veloppement s\u2019accroissent.<\/span><\/p>

02 \u2014 \u00c9VOLUTION<\/b><\/b>Traitez les domaines prioritaires sur les deux plateformes. Cette approche r\u00e9duit les risques, am\u00e9liore la stabilit\u00e9 et cr\u00e9e les conditions n\u00e9cessaires \u00e0 un d\u00e9veloppement durable des fonctionnalit\u00e9s, sans n\u00e9cessiter de refonte compl\u00e8te.<\/span><\/p>

03 \u2014 TRANSFORMER<\/b><\/b>Passez \u00e0 une architecture modernis\u00e9e, con\u00e7ue pour \u00e9voluer \u00e0 long terme. Il s\u2019agit de la voie \u00e0 suivre lorsque le p\u00e9rim\u00e8tre du produit s\u2019\u00e9largit consid\u00e9rablement ou qu\u2019une refonte majeure de l\u2019exp\u00e9rience utilisateur est pr\u00e9vue en parall\u00e8le.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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03<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Le r\u00e9sultat<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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La STIB-MIVB est pass\u00e9e d’une situation d’incertitude technique \u00e0 une vision structur\u00e9e et chiffr\u00e9e des deux plateformes, ainsi qu’\u00e0 trois voies d’avenir cr\u00e9dibles. Les conclusions ont \u00e9t\u00e9 traduites en termes op\u00e9rationnels : risques hi\u00e9rarchis\u00e9s, efforts requis par sc\u00e9nario et options strat\u00e9giques claires. <\/p>

<\/p>

En alliant une expertise technique approfondie \u00e0 une mod\u00e9lisation des efforts et \u00e0 une approche strat\u00e9gique, Tapptic a contribu\u00e9 \u00e0 transformer un environnement mobile complexe en une base claire pour la prise de d\u00e9cision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tRBFA\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCarrefour\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Audit de l\u2019application mobile et feuille de route strat\u00e9gique pour la STIB-MIVB Client STIB-MIVB Expertises Audit d’application mobile Strat\u00e9gie en mati\u00e8re de produits et de technologies Le plus grand r\u00e9seau de transports urbains de Belgique s’appuie sur deux applications mobiles. \u00c0 elles deux, elles comptent pr\u00e8s de 400 000 utilisateurs actifs par mois : planification […]<\/p>\n","protected":false},"featured_media":12423,"template":"elementor_header_footer","class_list":["post-12425","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nAudit mobile de l\u2019application et feuille de route strat\u00e9gique pour STIB-MIVB - Tapptic<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment Tapptic a proc\u00e9d\u00e9 \u00e0 l'audit des applications iOS et Android de la STIB-MIVB, \u00e9valu\u00e9 les risques techniques et d\u00e9fini trois axes strat\u00e9giques\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tapptic.com\/fr\/case-studies\/audit-mobile-de-lapplication-et-feuille-de-route-strategique-pour-stib-mivb\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Audit mobile de l\u2019application et feuille de route strat\u00e9gique pour STIB-MIVB - 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